PRIVACY POLICY
At On Time Servicing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, website, or visit our service center.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name
Phone number
Email address
Device details (make, model, serial number)
Billing and shipping address (if applicable)
Automatically Collected Information:
IP address
Device type and browser
Pages visited and usage behavior on our website
2. How We Use Your Information
We use the collected information to:
Provide repair and servicing for your electronic devices
Contact you with updates regarding service requests or appointments
Improve our services and customer experience
Send service-related communications and promotional offers (if opted-in)
Fulfill legal or regulatory requirements
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your data with:
Authorized service engineers and technicians for device repair
Logistics or delivery partners (if applicable)
Legal authorities if required by law
4. Data Security
We take appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:
Secure servers and encrypted storage
Access restrictions on sensitive data
Regular system updates and monitoring
5. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your personal data (subject to legal requirements)
Withdraw consent for marketing communications
6. Cookies and Tracking Technologies
Our website may use cookies to improve user experience and analyze website traffic. You can modify your browser settings to decline cookies, although this may affect some functionalities of the site.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of such websites.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. The revised policy will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:
Email:
📧 ontimeservicing4@gmail.com
📧 contactus@ontimeservicing.com
Phone:
📞 +91 99577 00225
📞 +91 60008 58174